Delivery

UK Delivery

  • Standard (7-14 days) £4.95
  • Standard (Orders over £60) (7-14 days) FREE*

*Free Delivery is not applicable to postcodes that come under Highlands & Islands UK. Free delivery is not applicable to wholesale orders.

AB31-38, AB40-56, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, KW1-17, PA20-38, PH4-49, PH49-50, BT (NORTHERN IRELAND)

HS, KA27-28, PA60-78, PH42-44, ZE, IM (ISLE OF MAN), PO30-41 (ISLE OF WIGHT), TR21-25 (ISLES OF SCILLY)

GY1-10, JE1-5 (CHANNEL ISLANDS)

UK Wholesale Delivery

  • Wholesale (7 - 14 Days) £9.54 ex. VAT

We aim to dispatch all orders as quickly as possible, as a small independent business all products are made to order so please be gentle with us! Wholesale orders do have a lead time, delivery is expected within 10 - 14 days.

Can I buy your products internationally and in the EU?

We wish we could answer differently, but it’s a no. Between the change in cosmetics laws following Brexit, and the sheer cost of the postage that we would have to charge, it isn’t possible for us to ship outside of the UK right now. We’ve still got our fingers crossed for the future though.

Refunds, Returns & Cancellations

In line with UK distance selling laws, you have the right to cancel your order prior to dispatch or return your order after receipt, in good order and unused, within 14 days. Unless goods are faulty, you will be responsible for the return postage.* Please notify us immediately if you decide to return your product and include your invoice in the package. We recommend return by tracked post - parcels will be acknowledged as returned on receipt by us. Once the returns are inspected and accepted, you will be refunded via your original payment method. In cases of cancellation, please notify us by email, including your order number and from the email address used to place your order. Orders are considered cancelled upon acknowledgement from Kitty’s Herbery, and cancellation must happen prior to dispatch of your order.

*In cases of refused parcels, the courier will make a charge for returning the parcel. This charge will be passed on to you, as it will be considered return postage.

Click below to be taken to our wholesale collection